The Integrated Care Resource Center (ICRC), a project of the Centers for Medicare & Medicaid Services (CMS) Medicare-Medicaid Coordination Office, was established to help states in delivering coordinated care for Medicaid’s high-need, high-cost beneficiaries with the goal of improving the quality and reducing the costs of care. The resource center is offering technical assistance to states at all levels of readiness to pursue integrated models for individuals who are dually eligible for Medicare and Medicaid.

The technical assistance activities, coordinated by Mathematica and the Center for Health Care Strategies, include one-on-one support for those implementing integrated models, peer-learning collaboratives for those in the design or implementation stage, and best-practice webinars. Types of assistance available include:

• Conducting needs assessments and gap analysis;
• Aiding in program design, stakeholder engagement, and data analysis;
• Facilitating sharing of best practices across states; and
• Developing resources to coordinate care across settings and providers.

To facilitate sharing of best practices across states, an online compendium of resources, including issue briefs, state materials, and other practical tools and templates is available online at the Integrated Care Resource Center website. Resource materials are updated regularly to reflect the lessons gleaned from on-the-ground experiences of states pursuing integrated care models.