The Center for Health Care Strategies (CHCS) is a policy design and implementation partner devoted to improving outcomes for people enrolled in Medicaid. We connect people and ideas to spark insights, build expertise, strengthen leadership, and spread innovations. Across sectors and disciplines, we support our partners to make more effective, efficient, and equitable care possible. The passion, expertise and creativity of CHCS’ staff make our work possible. We are committed to a diverse workforce that brings distinct perspectives, cultures, races, ethnicities, gender and sexual identities, experiences, and abilities to the table.
The Director for Adults with Complex Health and Social Needs is responsible for leading CHCS’ portfolio focused on person-centered, integrated care for adults with complex health and social needs. The Director oversees and leads initiatives that work with health care system and state partners to design and implement new approaches for integrated and person-centered care delivery to drive better, more equitable health outcomes. Programmatic areas include but are not limited to: integration of mental health and substance use services, addressing health-related social needs, delivering equitable, trauma-informed care, and advancing the workforce necessary to deliver person-centered, culturally appropriate care. As a program leader, the Director manages a team of staff in developing new projects, executing initiatives in close partnership with funders, and distilling project insights for broader uptake via an array of communications products. The Director also works with other program leaders and senior management to promote the organization’s commitment to excellence and equity.
This full-time, senior-level position will report to the Executive Vice President and Chief Program Officer and is based in the CHCS office, near Princeton, NJ. Local and national travel will be required. Local candidates are desired; remote candidates outside of the NJ/PA/NY area will be considered but will be required to travel to the home office from time to time, in addition to the position’s regular travel responsibilities.
- Direct a large portfolio of projects that advance CHCS’ mission, organizational goals, and annual objectives via technical assistance, peer-to-peer learning, and research for state and local agencies, health systems, health plans, and other key stakeholders.
- Lead and develop a team of project managers, maintaining accountability for the team’s work on individual projects and ensuring that the projects are delivered in line with funder and CHCS expectations.
- Cultivate relationships with new and existing funders and manage funder relations in partnership with team staff.
- Establish and maintain CHCS’ external presence within areas of relevant policy expertise by authoring issue briefs and blogs, delivering presentations for national audiences, and participating in relevant expert forums.
- Work in close collaboration with project leads and managers on all content and deliverables, ensuring that products and communications are accurate, bring new insights to the intended audience, and meet CHCS’ quality standards and writing style.
- Manage staffing across the portfolio, including hiring, staff development, performance management, and staff retention.
- Promote organizational culture, including a culture of diversity, equity, and inclusion, within the team and contribute to organizational leadership as a member of the program leadership team.
- Maintain overall accountability for annual strategic planning, new project development, and securing team funding.
Core Competencies/ Requirements
- Passionate about the mission and work of CHCS in promoting integrated, person-centered, equitable care for communities enrolled in Medicaid, including communities experiencing inequities and racial injustices.
- At least 10 years of relevant experience within a health policy or health system setting focused on innovative care delivery models tailored to meet the unique needs of adults with complex health and social needs, including at least 3 years in a leadership role. Experience with Medicaid, managed care organizations, health care provider organizations, and/or social services preferred.
- Strong experience with health care transformation and related policy and practice issues.
- Strong team leadership skills, including the ability to build a cohesive team around a shared mission and portfolio strategy, and work closely with individuals and project teams to support business development, project execution, effective communications strategies, and professional development.
- Strong interpersonal skills, including the ability to communicate effectively with a wide range of project funders, collaborate with internal and external team members from varying backgrounds, and partner with a diverse group of community members, payers, providers, and other stakeholders across the nation.
- Enthusiasm in promoting and institutionalizing systemic change, with a commitment to building an internal culture of diversity, inclusion, and equity, an understanding of the policy challenges that impact state and/or community-level delivery of health and social services, and an understanding of systemic racism and its impacts on health and well-being.
- Penchant for thought leadership, creativity and innovation, particularly with regard to driving a vision for improved health care delivery.
- Ability to discern and articulate the motivating factors and steps required to implement change.
- Strong written and verbal communication skills; able to write clear and effective materials for a wide range of audiences.
- Master’s degree in related field (public policy, public health, health management, nursing, social work) is preferred.
All CHCS employees must be fully vaccinated against COVID-19 and provide proof of their vaccination status before their start date. Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request an accommodation (e.g., an exemption) through Human Resources to this requirement.
Salary and Compensation
Salary is commensurate with experience. CHCS’ benefit package is comprehensive and highly competitive.
Interested candidates should submit a cover letter and resume via CHCS’ Career Center. The cover letter should include the following elements:
- Why you are interested in the Director position.
- Any additional professional and/or personal experience that informs your qualifications for the position that otherwise is not obvious from your resume.
- Your salary requirements for the position.