Senior Program Officer
Caitlin Thomas-Henkel, MSW, is a senior program officer at the Center for Health Care Strategies (CHCS). In this role, she primarily works on CHCS’ initiatives to integrate care for Medicaid beneficiaries with complex needs. Ms. Thomas-Henkel leads CHCS’ work on the Transforming Complex Care (TCC) initiative, which seeks to refine and spread effective care models that address the complex medical and social needs of high-need, high-cost patients. Through TCC, CHCS supports the efforts of six organizations to enhance existing complex care programs within a diverse range of delivery system, payment, and geographic environments. Ms. Thomas-Henkel also provides technical assistance to states through the CMMI State Innovation Model (SIM) initiative and to states and communities participating in the Pay for Success model of financing approaches for social service investments.
Prior to joining CHCS, Ms. Thomas-Henkel served as the deputy director of policy for the Rhode Island Senate President, staffing the Health and Human Services Committee and all legislative matters. She also served as the director of the Mayor’s Substance Abuse Prevention Council in Providence, Rhode Island, leading a nationally recognized community substance abuse prevention coalition funded by SAMHSA, the Centers for Disease Control and Prevention, the Office of Juvenile Justice and Delinquency Prevention, and the Soros Foundation. Ms. Thomas-Henkel began her career as a clinical social worker, working with children, adolescents and families in educational and home and community settings in Massachusetts.
She has a bachelor’s degree in family studies/child development from University of New Hampshire and a master’s degree in social work with specialties in clinical and macro (policy) practice from Boston University.
BriefScreening for Social Determinants of Health in Populations with Complex Needs: Implementation Considerations October 2017
Technical Assistance BriefIntegrating Community Health Workers into Complex Care Teams: Key Considerations May 2017
ReportOpportunities to Improve Models of Care for People with Complex Needs November 2015