Rachel Davis, MPA, is the director for complex care at the Center for Health Care Strategies (CHCS). In this role, she oversees projects related to improving care for complex populations. Select projects that Rachel is involved in include Developing a PCOR-Guided Complex Care Research Agenda, which is bringing together patients, providers, and policymakers to develop a research agenda to ground complex care in a patient-centered evidence base, and the California Health Care and Homelessness Learning Community, which is working with providers and payers to promote innovative approaches to serving people experiencing homelessness. Rachel also supports Advancing Integrated Models, a two-year initiative supporting health systems and providers to strategically integrate and align person-centered approach to care.

Previously, Rachel helped oversee projects such as the Complex Care Innovation Lab, an initiative focused on identifying and scaling innovative approaches to care for individuals with complex health and social needs, and the Community Partnership Pilot, a project that explored best practices for engaging communities and consumers and incorporating their voices into the design and delivery of health care services. Rachel also oversaw CHCS’ Digital Health Initiative, which explored how digital innovations can support individuals with complex health and social needs.

Prior to joining CHCS, Rachel worked for the New York City Health + Hospitals. She helped to develop and launch its Health Home and served as the assistant director of the Chronic Illness Demonstration Project. Both initiatives focused on providing coordinated, multi-disciplinary care to medically and socially complex low-income individuals, with the overall goal of reducing patients’ costs and improving their health outcomes. She also worked as a case manager for individuals living with HIV/AIDS in Boulder, Colorado.

Rachel has bachelor’s degrees in history and Spanish from Washington University in St. Louis and received her master’s degree in public administration from New York University’s Robert F. Wagner Graduate School of Public Service.

Outside of CHCS, Rachel can be found trying to sleep train her children, increasingly turning into a middle-aged lady who loves to read mysteries, and enjoying the beautiful Rocky Mountains of Colorado.