Following are first-hand perspectives and experiences on implementing community engagement initiatives that drive health care system improvements. Detailed case studies can help inform stakeholders interested in implementing similar approaches.
Real Voices, Real Impact: “The People Say” Connects Older Adults’ Lived Experience to Policy Action
Features a discussion with Petey Routzahn and Giselly Mejia of the Public Policy Lab to learn more about The People Say, an online database that amplifies the voices of older adults nationwide, sharing firsthand insights on the issues that matter most to them.
Comprehensive Member and Community Engagement: A Multi-Tiered Approach by a Safety Net Health Plan
Colleen McGregor and Kurt Sheppard from Banner University Health Plan discuss how the plan has promoted and sustained member and community engagement through their member advisory councils and committees.
How Community Engagement Can Support Whole-Person Primary Care
This brief shares case studies demonstrating how primary care practices can develop effective community engagement strategies to deliver whole-person care and address patients’ and families’ health-related social needs.
An Embedded Approach to Engaging Community Members: Lessons from Southcentral Foundation’s Nuka System of Care
Features a conversation with two Southcentral Foundation leaders to learn how their approach to patient engagement has evolved over the years and the role it plays in improving care and advancing equity across their system.
Making Addiction Treatment More Equitable for Black People by Engaging People with Lived Experience of Substance Use Disorders
Profiles a Boston Medical Center research program aimed at addressing disparity is substance use disorder treatment among Black patients.
Cocreating Evidence-Informed Health Equity Policy with Community
A county health department, in collaboration with community-based organizations, conducts community listening sessions to identify priorities for health equity policies.
Involving People with Lived Experience in Complex Care Research
The Evidence-to-Action hub spoke to two individuals who helped develop the Patient-Centered Complex Care Research Agenda to learn more about how involving people with lived experience in research can help strengthen the complex care evidence base.
State Examples of Medicaid Community Engagement Strategies: Two Case Studies
Colorado and Virginia’s Medicaid programs provide examples of states engaging communities to improve health outcomes.
