This tool helps PACE programs integrate telehealth services to deliver high-quality senior care while reducing costs.

Background

PACE organizations play a critical role in meeting the complex needs of older adults, primarily those who are dually eligible for Medicaid and Medicare; however, these programs often face challenges maintaining financial sustainability and managing costs related to hospitalizations and emergency department visits. This tool provides practical guidance on using telehealth solutions to help control these costs and enhance care delivery for PACE participants.

About this Resource

This resource outlines key goals and actionable strategies to address major drivers of health care utilization for older adults, such as diabetes, and how telehealth can support these efforts. Additionally, it offers practical implementation guidance, including the importance of clear staff communication when developing new workflows and the need for provider training and education to ensure successful adoption of telehealth services.

Program/Policy Takeaways

PACE program leaders and clinical teams can use this tool to implement and optimize telehealth services, improving care delivery and reducing costs. This tool may also be useful for policymakers exploring scalable solutions to expand the reach of PACE, particularly in underserved or rural areas.