To provide more effective, equitable care to people served by Medicaid, policymakers, health plans, and providers are increasingly engaging community members to inform program design and implementation.

Earlier this year, the Centers for Medicare & Medicaid Services released a final rule that aims to improve access to and quality of care for Medicaid beneficiaries, including through new state requirements to implement Medicaid Advisory Committees and Beneficiary Advisory Councils. As states work to implement these advisory bodies, policymakers can use this Better Care Playbook resource roundup to understand emerging best practices for and examples of member engagement approaches, with a focus on adults with complex needs.

The Playbook’s Evidence Roundup series links critical evidence and implementation resources with emerging state and federal policies to help inform efforts to improve health and health-related services for people with complex health and social needs.