How do states, health care providers and systems, health plans, and community-based organizations put community engagement into practice? How can community engagement strategies best serve specific populations like children and families, or those dually enrolled in Medicare and Medicaid?
Following are resources to help implement community engagement in a variety of settings, and for a range of populations. Materials include program design recommendations, best practices, case studies, and other resources to put community engagement into practice.
Making Addiction Treatment More Equitable for Black People by Engaging People with Lived Experience of Substance Use Disorders
Profiles a Boston Medical Center research program aimed at addressing disparity is substance use disorder treatment among Black patients.
Beyond a Seat at the Table: Design Considerations for Effective Medicaid Community Advisory Committees
Explores key considerations for creating, running, and sustaining consumer advisory committees based on work underway in California, which can inform similar efforts in other states.
Design Recommendations for Medi-Cal Member Advisory Committee
Presents recommendations and provide feedback to help inform the design of DHCS’ Medi-Cal Member Advisory Committee.
How Do Members Experience Medicaid?
Explores the importance of member experience advisory councils, and how implementing these groups can help programs streamline operations, foster inclusivity and equality, and promote perspectives that can improve Medicaid for community members.
Shifting the Power Balance: Creating Health System Accountability through Trusted Community Partnerships
Outlines practical approaches to guide health systems in more meaningfully involving community members and being more accountable to the communities they serve.
Transformational Community Engagement: Working With Community to Advance Health Equity
Explores community member engagement strategies, including case studies in Colorado and Virginia, and offers a spectrum of member engagement.
The Road to Accountability: Promising Practices to Foster Meaningful Health System and Community Partnerships
Shares opportunities to achieve engagement and trust between safety-net health systems and communities drawn from a national exploration of emerging best practices.
State Examples of Medicaid Community Engagement Strategies: Two Case Studies
Highlights Colorado and Virginia's strategies for engaging community members through member engagement councils and other strategies.
Steps for Engaging Patients and Community Members in Data-Driven Quality Improvement
Outlines practical considerations to help health care organizations partner more effectively with patients and community members on data-driven quality improvement projects.
Engaging Communities of Color to Promote Health Equity: Five Lessons from New York-Based Health Care Organizations
Outlines considerations for health care organizations to improve partnership relationships with patients of color to inform program and policy design.
Building Trust Between Communities of Color and Health Care Organizations: Lessons from New York State
Shares patient engagement strategies that two health care organizations implemented to transform their health care delivery practices and advance health equity.
Strengthening Health Promotion Through Sustained Hyperlocal Community Engagement
Collects a primer on community-university public health center collaboration based on COVID-19 pandemic-era health disparities, as well as podcast summaries highlighting public health communications strategies.
