How do states, health care providers and systems, health plans, and community-based organizations put community engagement into practice? How can community engagement strategies best serve specific populations like children and families, or those dually enrolled in Medicare and Medicaid?
Following are resources to help implement community engagement in a variety of settings, and for a range of populations. Materials include program design recommendations, best practices, case studies, and other resources to put community engagement into practice.
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Medicaid Beneficiary Advisory Councils: A Guide to Evaluating Process and Impact
Presents strategies and examples to help states effectively integrate evaluation approaches into their BAC programs.
Engaging Medicaid Members and Community-Based Organizations Through Beneficiary Advisory Councils
Share key lessons from the BAC Learning and Action series, highlighting state experiences in developing BAC structures, recruitment strategies, charters and bylaws, and compensation policies.
Medicaid Beneficiary Advisory Council Recruitment Tip Sheet
Highlights states’ BAC recruitment approaches, including examples from states participating in the CHCS' Building State Capacity for Community-Informed Policymaking Learning and Action Series.
Beneficiary Advisory Council Engagement Framework: A Guide to Strengthening Medicaid Member Collaboration
Details guiding principles, real-world examples, and actionable steps to promote meaningful Medicaid member engagement.
Launching Medicaid Advisory Committees and Beneficiary Advisory Councils: A Checklist for States
This guide serves as an at-a-glance checklist reference to assist states in designing and implementing the Medicaid Advisory Committees and Beneficiary Advisory Councils required by CMS.
Medicaid Community Member Engagement Landscape Assessment Guide
Paired with the Community Member Engagement Landscape Assessment Tool, this guide helps state Medicaid agencies systematically document and evaluated existing efforts to engage community members.
Medicaid Advisory Committees & Beneficiary Advisory Councils — Implementation Considerations
Offers strategies for the design and creation of Medicaid Advisory Committees (MACs) and Beneficiary Advisory Councils (BACs), management of MAC and BAC meetings, and other implementation considerations to meet new CMS community engagement requirements.
Making the Case for Engaging People with Lived Experience and Expertise in State Behavioral Health Reforms
Makes the case for engaging people with lived experience in state policy and program discussions, outlines strategies to secure leadership buy-in for member and community engagement, and shares tips to address common concerns regarding engagement efforts.
Community Advisory Boards: A Close Look at One Strategy for Engaging MassHealth Members in Program and Policy Decisions
Details practical recommendations for designing and implementing effective Community Advisory Boards within MassHealth, which can also inform other states.
Strategies for Meaningfully Engaging MassHealth Members to Inform Program and Policy Decisions
Explores Medicaid member engagement promising practices across the country and distills from stakeholder interviews to inform MassHealth’s Medicaid member engagement strategy.
New Federal Rules for Medicaid Advisory Committees and Beneficiary Advisory Councils
Provides a high-level summary of CMS’ requirements for two new advisory groups: Medicaid Advisory Committees (MACs) and Beneficiary Advisory Councils (BACs).
New Federal Rules on Community Member Engagement: How Medicaid Agencies Can Prepare
Outlines CMS' changes on requirements for how states conevene Medicaid member advisory groups and offers guiding principles state agencies can use to integrate Medicaid members into the policymaking and program design process effectively and equitably.
