How can community engagement best serve specific populations like children and families, adults with complex health and social needs, and those dually enrolled in Medicare and Medicaid?
These resources outline community engagement implementation along population-specific lines, and highlight strategies for collaboration and engagement with individuals across a number of different populations. Materials include program design recommendations, best practices, case studies, and other resources with specific considerations for populations of focus.
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Designing Medicare-Medicaid Integrated Care Programs Centered on Enrollee Experience: A Toolkit for States
Translates feedback from dually eligible individuals into concrete actions for Medicaid agencies.
Listening to Dually Eligible Individuals: Turning Insights into State Action
Shared actions states can take to make their integrated care programs more responsive to enrollee needs.
Partnering with People with Lived Experience of Behavioral Health to Guide Reform Strategies: Firsthand Reflections
Offers states and other partners practical guidance for improving their behavioral health systems through authentic engagement with people with lived experience.
Meaningfully Engaging People with Lived Experience in Behavioral Health Reform: A Guide for States
Provides state policymakers with practical steps to meaningfully engage people with lived experience of behavioral health needs to advance behavioral health reforms.
Families as Partners: Transforming Child Health Care Together
Shares insights on effective partnerships from a family engagement advisor on CHCS’ Accelerating Child Health Transformation initiative.
How State Leadership Can Champion Lived Experience to Transform Behavioral Health
Features a Q&A with two former Oregon Health Authority (OHA) officials on their efforts to improve community engagement related to behavioral health at OHA.
What We Measure Matters: Centering Lived Experience in Developing Behavioral Health Quality Measures
Summarizes the current state of behavioral health quality measures and highlights promising measurement approaches that reflect the perspectives of people with lived experience.
Making the Case for Engaging People with Lived Experience and Expertise in State Behavioral Health Reforms
Makes the case for engaging people with lived experience in state policy and program discussions, outlines strategies to secure leadership buy-in for member and community engagement, and shares tips to address common concerns regarding engagement efforts.
Engaging Families and Providers When Aligning Early Childhood and Medicaid Systems: State Lessons
Outlines four key strategies to engage families and providers in co-creating cross-sector alignment solutions.
Involving Young Adults in Pediatric Transformation: Reflections from Youth Advocate Sneha Dave
Generation Patient founder and executive director Sneha Dave shares her perspectives for empowering youth voices to support child health care transformation.
How States and Health Plans Can Meaningfully Engage Dually Eligible Individuals in Plan Governance
Explores the central questions states and health plans should consider when seeking to meet the new beneficiary engagement requirements proposed by CMS.
The Impact of Youth Voices in Transforming Pediatric Care
Spotlights opportunities for the pediatric field to invite youth perspectives to inform practice transformation efforts to better serve patients and families.
