The Integrated Care Resource Center (ICRC), a joint project of the Centers for Medicare & Medicaid Services (CMS) Medicare-Medicaid Coordination Office and the Center for Medicaid and CHIP Services, was established to help states in delivering coordinated care for Medicaid's high-need, high-cost beneficiaries with the goal of improving the quality and reducing the costs of care. The resource center is offering technical assistance to states at all levels of readiness to pursue integrated models for individuals who are dually eligible for Medicare and Medicaid (also known as Medicare-Medicaid enrollees or "dual eligibles").
The technical assistance activities, coordinated by Mathematica Policy Research and the Center for Health Care Strategies, include one-on-one support for those implementing integrated models, peer-learning collaboratives for those in the design or implementation stage, and best-practice webinars. Types of assistance available include:
To facilitate sharing of best practices across states, an online compendium of resources, including issue briefs, state materials, and other practical tools and templates is also available. Resource materials are updated regularly to reflect the lessons gleaned from on-the-ground experiences of states pursuing integrated care models.