Adults with Complex Health & Social Needs
People with complex physical, behavioral health, and social needs often experience fragmented and ineffective care, leading to poor outcomes and high service use and cost. CHCS works with partners across the country to design and test new approaches for integrated and person-centered care delivery with a focus on improving health outcomes and well-being for this population.
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Assessing the Impact of Complex Care Models: Opportunities to Fill in the Gaps
Describes a process, used by pilot sites in CHCS' Advancing Integrated Models initiative, to identify a set of patient- and staff-reported measures that can supplement traditional utilization, outcomes, and cost measures and support complex care programs interested in expanding their capacity to evaluate care delivery innovations.
