Hadley Fitzgerald, MSW, is a senior program officer at the Center for Health Care Strategies (CHCS). In this role, she leads and supports behavioral health initiatives focused on improving care for people with complex health and social needs. Her work centers on strengthening behavioral health systems, advancing cross-sector collaboration, and supporting Medicaid strategies for more integrated, person-centered care.

Prior to joining CHCS, Hadley served on a pilot co-responder team alongside law enforcement, bringing a clinical, trauma‑informed, and service‑oriented approach to encounters involving behavioral health crises, substance use, homelessness, and other acute social needs. She also worked in Medicaid policy at the New York City Department of Health and Mental Hygiene, where she supported implementation of Medicaid initiatives, including health homes. Hadley began her career as a social worker at Brooklyn Defender Services, where she supported clients’ legal cases by addressing the social, behavioral health, and systemic factors that intersect with criminal legal involvement.

Hadley holds a master’s degree in social work from Hunter College. She earned a bachelor’s degree in history from New York University.