With federal Medicaid work requirements taking effect in 2027, states will spend the next year rapidly designing, integrating, and implementing the technology and data systems needed to support a major shift in how members qualify for and maintain benefits. In order to meet this moment, states need opportunities to talk to one another, ask questions, and share best practices.

To help states make high-value decisions, comply with federal requirements, and minimize unintended coverage loss and other barriers for members, the Center for Health Care Strategies and the Medicaid Innovation Collaborative, a program of Acumen America, are launching the Medicaid Work Requirements: Tech Implementation and Integration Learning Series. This virtual series is made possible by the Peterson Center on Healthcare, and developed in collaboration with the Aspen Institute Financial Security Program.

Each session will combine panel discussions with experts and breakout opportunities for informal Q&A and peer-to-peer exchange among attendees, focusing on technology design, systems integration, and procurement best practices in preparation for Medicaid work requirements. IT systems and policy experts from government agencies and civic tech organizations will share their experience to help states develop eligibility and enrollment processes that meet federal and state requirements while supporting member needs.

The first session of this state-only series will be held on February 25, with additional sessions announced on a rolling basis. IT, operations, eligibility and enrollment, and policy staff from Medicaid and other state agencies at all stages of work requirements design and implementation are encouraged to attend. 

Note: These events are open to state agency staff only.

Session 1 | Feb. 25, 1:00 – 2:30 pm ET: Tech Readiness for Income and Work Verification

This session will explore tech solutions and strategies for efficient, cost-effective income and work verification, with a focus on leveraging and enhancing states’ existing Medicaid income verification and eligibility processes. Panelists will share different approaches to technology deployment and systems integration that efficiently leverage and match available data across systems, reduce administrative burden, and support compliance. The second half of the session will feature breakout room discussions to allow states to learn from and share with their peers.

Speakers:

  • Jeramia Garcia Ramadan, Director of Governance and Innovation, Arizona Department of Economic Security
  • Tim Shaw, Director, Benefits Transformation Initiative and Senior Policy Advisor, Aspen Institute Financial Security Program
  • Jennifer Wagner, Director of Medicaid Eligibility and Enrollment, Center on Budget and Policy Priorities

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