By Priti Khanal and Rachel Yard, Center for Health Care Strategies There is no better way for state Medicaid programs to understand the strengths, needs, and barriers faced by Medicaid members than to simply ask them directly. Engaging members is increasingly import... more
As the opioid and polysubstance overdose crisis continues in the U.S., health systems and providers are implementing innovative models to better meet the needs — and save lives — of people with substance use disorder (SUD). Unfortunately, few people with SUD receiv... more
Patient perspectives should be incorporated into every aspect of complex care, including research efforts, to assess program effectiveness and build a rigorous evidence base. Meaningfully involving patients in designing and conducting research and evaluation can ensure... more
Across the U.S., more than 600,000 people are released from prison and nine million return to their communities from jails each year. Structural racism, in the form of discriminatory policies and inequitable socio-economic conditions, has led to significant racial and... more
Care management services are commonly used for people with complex care needs. Growing evidence suggests that care management interventions that integrate community health workers (CHW) who share similar health and life experiences with the people they serve can improv... more
More than nine million people return home after being released from local jails in the U.S. each year and another 600,000 leave prisons. Most are men of color. A disproportionate number of people in jails and prisons have chronic medical or behavioral health conditions... more
The life expectancy gap between people living in the West Side of Chicago versus those living downtown is up to 14 years. For some West Side neighborhoods, the average life expectancy is as low as 67 years. These grim statistics are driven by a constellation of root ca... more
Nine out of 10 adults in the U.S. struggle with health literacy, the skills necessary to understand and use health information to make important care decisions. Limited health literacy contributes to worsened health outcomes, greater costs, and even higher mortality. L... more