- Core Functionality: Addresses social determinants of health,Care coordination,Clinical workflow,Data and analytics,Communications/ information sharing,Consumer engagement/ behavior change,Referral management,Coordinates long-term services and supports,Health and wellness management,Remote monitoring,Reporting,Screening/ assessment tools,Service provider registry,Transportation
- Target Populations: Frequent emergency department users,Homeless individuals,Medicaid beneficiaries,Medicare beneficiaries,Adolescents/ children,People with disabilities,Elderly,Limited-English
- Users: Behavioral health providers,Care team members (e.g., social workers, care managers),Medical providers,Payers (e.g., states, health insurers/MCOs),Peers and community health workers,Other health professionals (e.g., occupational therapists, dietitians, speech pathologists),Patients/ consumers,Referral management specialists,Social service providers,Family/ caregivers,Home health care providers,Intellectual/ developmental disability services providers,Long-term care providers,Pharmacists,Outreach workers,Senior care/ retirement/ senior day centers
Unite Us is a technology company that builds coordinated care networks of health and social service providers — enabling partners to use data-driven insights to improve care delivery. With Unite Us, providers across sectors can send and receive secure referrals, track every person’s total health journey, and report on outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Unite Us helps communities transform their ability to work together and measure impact at scale.
The Unite Us platform supports collaboration, community-wide care coordination, and secure, bidirectional data sharing. Local Unite Us team members support comprehensive network-building and a change management process that includes onboarding, training, growth, and ongoing support.
With Unite Us, community networks have achieved: 96 percent accuracy of electronic referrals, 88 percent improvement in coordination efficiency, and 84 percent of patients receiving specific resolved health and social outcomes delivered by external partners. The technology has enabled network partners to remove significant administrative costs, and reduce the time to care for both health care and social services. Network stakeholders and community providers utilize outcome data to measure impact while addressing gaps in respective communities. Case study examples are available for network data from Charlotte, North Carolina (here and here). Additional case study examples are also available (here, here, and here).
Kaiser Permanente, CVS Health, State of North Carolina, Christiana Care (Unite Delaware), Connecticut Hospital Association (Unite Connecticut), Intermountain Health, CNY Cares
Updated: July 2018
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