Carrie Graham, PhD is the director of long-term services and supports at the Center for Health Care Strategies (CHCS). In this role, she oversees CHCS’ portfolio of work to improve care delivery for older adults and people with disability who need long-term services and supports (LTSS).

Dr. Graham has been working in the field of aging research, health policy, and evaluation research for 20 years. Prior to CHCS, she was the principal investigator of several studies examining how different aspects of health reform in California have impacted health care and LTSS for seniors and people with disabilities. Most recently, she led a multi-institution evaluation of California’s efforts to integrate care for dually eligible beneficiaries in managed care delivery systems. She also evaluated consumer-directed organizations that work to promote aging in communities. Dr. Graham specializes in using a participatory evaluation approach that incorporates the perspectives of consumers and stakeholders in all phases of evaluation — from the evaluation design through the interpretation of results. She conducts research with hard-to-reach populations including frail seniors, people with disabilities, people with chronic illnesses, and people with no or limited English proficiency. She was the co-investigator on a National Institute of Aging-funded study of seniors living alone with dementia. To answer complex policy questions, she often uses mixed methods that incorporate both qualitative (interviews/focus groups) and quantitative (surveys/claims/encounter) data. She was recently promoted to Full Professor at the University of California, San Francisco (UCSF) Institute for Health and Aging and holds a joint appointment at UC Berkeley in the School of Public Health.

In 2018, she spent the year in Washington DC as a health and aging policy fellow in the U.S. House of Representatives, Committee on Ways and Means, Health Subcommittee. In this role, she worked on Medicare policy including prescription drug pricing, skilled nursing facilities, post-acute care, surprise billing, and LTSS. After returning to California in 2019, she was appointed as senior policy advisor to Governor Newsom’s Master Plan for Aging.

Dr. Graham holds a doctorate in medical sociology from UCSF and a master’s degree in gerontological studies from the Scripps Gerontology Center at Miami University. She obtained her bachelor’s degree from University of California, San Diego in sociology and African studies.