Under the Delivery System Reform Incentive Payment (DSRIP) program, states have a unique opportunity to advance delivery system and payment reform projects in Medicaid. New York’s DSRIP initiative, approved in 2014 for over $6 billion, includes a broad set of health and social service providers, called Performing Provider Systems, to drive transformational delivery system integration.

The Center for Health Care Strategies (CHCS) worked with the Public Consulting Group to facilitate the New York State Performing Provider Systems (PPS) Learning Network, in partnership with the New York State Department of Health. Given both the complexity of the DSRIP projects and the standardization across projects, the PPS Learning Network created a valuable forum for participating providers across New York State to share best practices in project design and implementation.

In its role as lead coordinator, CHCS oversaw a series of in-person regional and statewide meetings, monthly calls and webinars, and an online forum for information sharing. Topics for in-person and virtual sessions covered key themes, including: (1) challenges related to care delivery process re-design; (2) provider supports/training and staffing; (3) information technology infrastructure (i.e., data collection and monitoring); and (4) considerations for transitioning from process to outcomes-based performance. CHCS also facilitated information exchange across regional “Performance Facilitators” who provide on-site coaching to participating providers and help guide them through the implementation of DSRIP projects.