New federal requirements call for states to formalize how they engage Medicaid members in shaping policies and programs that better reflect member input by establishing or strengthening Beneficiary Advisory Councils (BACs). BACs offer state Medicaid agencies a valuable opportunity to more consistently embed member perspectives into policymaking and program design.

To support states in launching their BACs and building trust with members, the Center for Health Care Strategies developed the BAC Engagement Framework. This practical resource details guiding principles, real-world examples, and actionable steps to promote meaningful Medicaid member engagement. State Medicaid agencies can use this framework to help meet Centers for Medicare & Medicaid Services requirements and foster collaborative, transparent, and effective member engagement.