Across the health care field, there is increasing recognition that to improve outcomes, health systems must understand the priorities of the communities they serve and incorporate consumer perspectives into program design. Through our work with health care innovators across the country, CHCS is helping to identify and spread best practices that engage community members — particularly people with complex needs — and build meaningful partnerships between health care systems and the community.
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Convening a Consumer Advisory Board: Key Considerations
Partnering with consumers is a key strategy for health care organizations to better understand and support their patients’ needs. Patients can provide valuable insights into the opportunities for health care systems to more effectively address the underlying contributors to poor health. One way to involve consumers is by creating a consumer advisory board (CAB) —… Read more »
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