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As health care organizations increasingly use technology-enabled innovation to improve quality and enhance access to care, it is important for states and health plans to ensure that Medicaid populations have equitable access to beneficial technologies available to commercial and Medicare populations. Tech-enabled solutions include a wide variety of interventions such as telehealth, texting, health education apps, cross-sector data-sharing, electronic health records, e-prescribing, and in-person care delivery that integrates technology.

This Center for Health Care Strategies (CHCS) webinar explored the opportunity of technology-enabled innovation to improve care for Medicaid populations and how state Medicaid agencies and plans can support implementation of new technologies within Medicaid managed care programs. The event, supported by The MolinaCares Accord, CommonSpirit, and HopeLab, drew on the work of the Medicaid Innovation Collaborative, an initiative aimed at improving the well-being of Medicaid populations by bringing together state Medicaid programs, their managed care organizations, and other key stakeholders to identify and implement private-sector, technology-enabled solutions. Speakers representing Medicaid agency, health plan, and health care tech perspectives discussed their experiences and lessons related to supporting tech-enabled solution adoption.


I. Welcome

Speaker: Kelsey Brykman, MS, Senior Program Officer, CHCS

K. Brykman welcomed participants and introduced webinar speakers.  

II. Potential Role of Tech-Enabled Innovation to Address Medicaid Priorities

Speaker: Karissa Godzik, MPH, Program Manager, Medicaid Innovation Collaborative

K. Godzik provided an overview of the technology-enabled innovation landscape and how such innovations can be used to address Medicaid priorities including health equity. She also provided context on the Medicaid Innovation Collaborative initiative.

III. Panel Discussion

Panelists: Cindy Beane, MSW, LCSW, Commissioner for the West Virginia Bureau for Medical Services; Abner Mason, Founder & CEO, SameSky Health; Heidi Eccleston, LMSW, Senior Director, Program Development, Banner University Health Plan

Panelists discussed lessons related to adoption of technology-enabled innovation within Medicaid managed care programs, drawing both from participation in the Medicaid Innovation Collaborative and broader work within their organizations. Speakers explored the role technology-enabled innovation can play in achieving better health outcomes for the Medicaid population, particularly related to health equity and behavioral health.

IV. Moderated Audience Q&A

K. Brykman moderated an audience Q&A session.

V. Wrap Up

K. Brykman concluded the webinar and provided closing remarks.