Funder: Arnold Ventures

September 24, 2020 | Webinar

Date and Time: September 24, 2:00 – 3:30 pm ET (11:00 am – 12:30 pm PT)

Individuals dually eligible for Medicare and Medicaid are among the most vulnerable to high rates of morbidity and mortality as a result of COVID-19. The COVID-19 pandemic has spurred rapid responses from states with programs that integrate care for dually eligible individuals in partnership with their integrated health plans.

During this webinar, made possible through support from Arnold Ventures, the Center for Health Care Strategies (CHCS) and Speire Healthcare Strategies are partnering to share findings from interviews with states that operate Medicare-Medicaid integrated care programs and health plans that participate in these programs. The webinar will also feature perspectives from two integrated health plans and a state that are responding to the needs of their dually eligible populations across institutional and home- and community-based settings. A discussion about policy recommendations to better respond to the needs of dually eligible individuals as the COVID-19 pandemic persists and Q&A from the audience will follow.

Health care policymakers, state officials, and other interested stakeholders are invited to join this 90-minute event.


I. Welcome and Introduction

Speakers: Michelle Herman Soper, Vice President, Integrated Care, CHCS and Arielle Mir, Vice President, Health Care (Complex Care) Arnold Ventures

M. Soper will welcome participants and provide an overview of the importance of integrated care models to improve care for individuals dually eligible for Medicare and Medicaid. A. Mir will share key priorities for Arnold Ventures in the complex care space during this challenging time.

II. Responses to COVID-19 in Programs for Dually Eligible Individuals

Speaker: Tom Betlach, Partner, Speire Healthcare Strategies

T. Betlach will share insights into challenges presented by the COVID-19 pandemic to states and health plans serving dually eligible individuals. He will describe key policy flexibilities and program changes that states and health plans have adopted and offer recommendations to help states best respond to the COVID-19 pandemic.

III. Supporting Dually Eligible Individuals in Facilities Amid COVID-19

Speakers: Michelle Bentzien-Purrington, Vice President, Managed Long-Term Services and Supports, Molina Healthcare

M. Bentzien-Purrington will describe how Molina has served its dually eligible members in facilities during the pandemic and key policy considerations to support plans’ efforts moving forward.

IV. Supporting Dually Eligible Individuals in the Community Amid COVID-19

Speakers: Laura Chaise, Vice President, Long-Term Services and Supports and Medicare-Medicaid Plans, Centene

L. Chaise will discuss how Centene has responded to pressing workforce challenges and other issues in serving their dually eligible members residing in the community amidst the COVID-19 pandemic.

V. State Reaction

Speakers: Sue Kvendru, Coordinator, Special Needs Purchasing and Gretchen Ulbee, Manager, Special Needs Purchasing, Minnesota Department of Human Services

S. Kvendru and G. Ulbee will provide a state policymaker perspective about how states and plans can best support their dually eligible individuals during this time.

VI. State and Health Plan Round Table

Moderator: Tom Betlach, Partner, Speire Healthcare Strategies

T. Betlach will facilitate a conversation with the state and plan speakers about how policy and programmatic changes that are being implemented in response to COVID-19 might impact care models for dually eligible individuals moving forward.

VII. Moderated Q&A

Moderator: Michelle Herman Soper, Vice President of Integrated Care, CHCS