Managing change in leadership, policy, and operations is a common experience among Medicaid leaders in all states and at all levels. Lessons in Leadership, a series developed through support from the Robert Wood Johnson Foundation, shares stories from public sector leaders across the country as they navigate the day-to-day operations, big picture planning, and unexpected twists and turns of leading within government agencies. The lessons they share can help support others in similar roles.
Following are profiles in the series:
- Leading Medicaid Programs with a Clear Focus – Caprice Knapp, former North Dakota Medicaid director, shares lessons for maintaining consistency on key agency priorities amid constant change, evolving needs, and a sea of requests. (April 2024)
- Operationalizing Health Equity Efforts within Medicaid – Jen Strohecker, Utah Medicaid director, offers practical advice to Medicaid leaders looking to initiate or expand health equity efforts for the communities they serve. (April 2024)
- Showing Up Authentically When Between a Rock and a Hard Place – Matthew Ahern, Deputy Director at Nebraska Medicaid, describes the challenge of leading from authenticity when there’s no clear right answer. (November 2023)
- Navigating When Things Go Wrong in Medicaid – Nonis Spinner, Director of Eligibility and Member Services at Indiana Medicaid, shares tips on giving grace to oneself when things don’t go to plan. (November 2023)
