YouTube video

The current policy momentum around addressing health-related social needs (HRSN), combined with emerging tech-enabled tools, provides opportunities for states and Medicaid managed care organizations (MCOs) to partner with tech companies and communities to better meet the needs of Medicaid enrollees. Some examples of HRSN-focused tech solutions include web and mobile platforms for screening, coaching, meal and grocery delivery services, and transportation provision.

This Center for Health Care Strategies (CHCS) webinar explored the opportunity of using tech-enabled solutions in addressing HRSN and how state Medicaid agencies and plans can support the implementation of technology in improving care for Medicaid enrollees. The event drew on the work of the Medicaid Innovation Collaborative (MIC), an initiative to improve the health and well-being of Medicaid populations by bringing together state Medicaid programs, their MCO partners, and other key stakeholders to identify and implement private-sector, tech-enabled strategies. Speakers representing Medicaid agencies, health plans, and HRSN-focused tech perspectives discussed their experiences in supporting tech-enabled strategies. MIC, a program of Acumen America, is funded by MolinaCares Foundation, CommonSpirit Health, Hopelab, Schmidt Futures, and The Leona M. and Harry B. Helmsley Charitable Trust. CHCS is a technical assistance partner to the collaborative.


I. Welcome and Introduction

Speakers:  Tuyen Tran, Senior Program Officer, CHCS and Veenu Aulakh, Executive Director, MIC

T. Tran provided opening remarks. V. Aulakh provided an overview of MIC and the tech-enabled innovation landscape and how these solutions can be used to address HRSN.

II.  Harnessing Tech-Enabled Innovations to Address HRSN – Panel Discussion

Representatives from state Medicaid agencies, MCOs, and tech companies discussed lessons in adopting tech-enabled innovations to address HRSN for Medicaid members, drawing from state pilot projects and their participation in MIC. Speakers explored how states, health plans, and technology solution partners can work together to meet the needs of Medicaid enrollees.


  • Danita Coulter, Branch Manager, Equity and Determinants of Health, Kentucky Department of Medicaid Services
  • Rebecca Curtiss, Deputy Director of Operations, Iowa Medicaid
  • Mindi Knebel, CEO, Kaizen Health
  • Kristin Pendegraft, Senior Director Quality Improvement, Iowa Total Care
  • Stephanie Stone, Assistant Vice President for Healthcare Services, Passport by Molina Healthcare
  • Ashley Tyrner, CEO and Founder, Farmbox Rx

III. Moderated Q&A

Moderator: Tuyen Tran, CHCS

IV. Next Steps: Upcoming Opportunity for States to Join MIC

Speakers: Veenu Aulakh, MIC

V. Aulakh provided details on how interested states can join the next cohort of MIC participants.

V. Wrap up