Our individualized leadership coaching helps you strengthen your effectiveness in demanding roles. Through focused, one-on-one support, we help leaders gain new insight, expand leadership approaches, and build confidence. Since 2009, CHCS has provided 1:1 leadership coaching to more than 400 health and human services leaders.

Our customized support helps senior leadership teams build stronger, more cohesive leadership practices. This includes clarifying executive roles and governance responsibilities, strengthening shared norms and decision-making processes, and building core leadership skills. CHCS has supported executive teams in more than 40 Medicaid agencies to strengthen alignment, decision-making, and overall team performance.

Our state-specific policy training helps mid- and senior-level managers build policy knowledge to achieve key goals and see beyond their day-to-day work. Group training is available to Medicaid and partner agency staff as multi-session programs or as customized single sessions. Training can be designed around a unifying theme, such as Medicaid policy, Medicare, and other specialized topics, and can include partners from sister agencies.

We deliver customized training to strengthen targeted leadership competencies tailored to address specific state or territory priorities. Group training is available to Medicaid and partner agency staff as multi-session programs or as customized single sessions. Trainings are designed for a range of audiences, including emerging leaders, mid-level and senior leaders, and executive leaders, with a focus on leadership skills and competencies critical to leading in a public sector environment.

Our organizational development support helps agencies strengthen the structures, systems, and processes that enable effective program administration. Our work focuses on aligning organizational design, roles, decision pathways, and priorities with strategic goals to support long-term organizational effectiveness and stability. Since 2019, CHCS has worked with numerous state and local government partners to support organizational development, including Delaware, Indiana, New Jersey, Texas, Vermont, and Virginia.

We facilitate tailored strategic planning efforts at the office, division, and department levels, helping organizations define vision, mission, and goals, set objectives, track progress, and prepare leaders for implementation. Since 2019, CHCS has worked with a variety of nonprofit health and human services organizations, including the District of Columbia, Medicaid Medical Directors Learning Network, New England States Consortium Systems Organization, New Jersey, and Missouri, to design and implement strategic planning efforts.