YouTube video

Under its CalAIM initiative to transform Medicaid services, California includes 14 optional Community Supports to address health-related social needs. This webinar featured a community-based organization in Kern County, California, and their partnership with a local Medicaid managed care plan to offer three Community Supports services to Medi-Cal members: personal care and homemaker, respite, and asthma remediation services.

Personal care and homemaker services include house cleaning, meal preparation, laundry, grocery shopping, and support with activities of daily living, such as, bathing, grooming, and paramedical services. Respite services are provided to caregivers of members who require intermittent temporary supervision. And asthma remediation removes asthma triggers from the home through air purifiers, ventilation improvements, and mold and pest removal, among other interventions.

Panelists explored how they built their partnerships, and increased access to these in-home supports. Lessons included building trust, developing payment models, and gaining leadership buy-in.


This webinar is part of the CalAIM Community Supports Early Adopters Webinar Series, led by the Center for Health Care Strategies (CHCS) and made possible by the California Health Care Foundation (CHCF). Community Supports, a foundational feature of CalAIM, includes 14 optional managed care services (or in lieu of services) that address health-related social needs, like food and housing insecurity. The series is spotlighting early adopters of less commonly offered Community Supports to help increase uptake of these critical services.


I. Welcome and Introduction

Speakers: Diana Crumley, JD, MPAff, Associate Director of Delivery System Reform, CHCS, and Melora Simon, MPH, Associate Director of People-Centered Care, CHCF

D. Crumley and M. Simon provided opening remarks.

II. Kern Family Health Care: Why Community Supports?

Speaker: Adriana Salinas, MA, LMFT, Director of Community and Social Services, Kern Family Health Care

A. Salinas discussed Kern Family Health Care’s approach to Community Supports, and why the managed care plan opted to provide personal care and homemaker, respite, and asthma remediation services specifically.

III. SD Healthcare’s Approach to Community Supports

Speakers: Sonia Dhillon, RN, BSN, Sangeeta Datta, RN, BSN, co-owners and Program Coordinators, SD Healthcare Consulting

S. Dhillon and S. Datta provided an overview of SD Healthcare Consulting’s approach to personal care and homemaker, respite, and asthma remediation services, and building related partnerships.

IV. Q&A Session

Moderator: M. Simon, CHCF

M. Simon moderated a Q&A discussion to explore how SD Healthcare Consulting has built a partnership with Kern Family Health Plan.

IV. Closing

Speaker: M. Simon, CHCF