CHCS BlogWelcome to the CHCS Blog, where you’ll find an ongoing conversation about innovative solutions to improve the delivery of health and social services for low-income Americans.


When COVID-19 Gives You Lemons: Pivoting to Virtual Community Engagement

Early in 2020, teams at Hennepin Healthcare in Minneapolis and the Los Angeles Department of Health Services’ Whole Person Care (WPC-LA) program were prepped to launch new efforts to reach... more

May 19, 2020
On My Block: The Impact of Community Resources on Health Outcomes and Medical Spending

Amid the COVID-19 pandemic, it has become more apparent than ever that community resources — such as access to food, safe and affordable housing, and green space — are critically importa... more

May 1, 2020
Convening a Consumer Advisory Board: Key Considerations

Partnering with consumers is a key strategy for health care organizations to better understand and support their patients’ needs. Patients can provide valuable insights into the opportunit... more

December 17, 2019
Co-Developing Solutions with the Community: The Power of Human-Centered Design

Human-centered design is a concept combining creativity with empathy. To identify creative solutions to a problem, you must first understand the perspective of those experiencing the problem... more

November 7, 2019
Using an “Impactability” Lens to Refine Care Management Targeting

Health care stakeholders across the country are challenged to improve care and reduce unnecessary utilization for the nation’s highest-need, highest-cost populations. A variety of approach... more

October 24, 2019
Leveraging Community Knowledge through Community-Based Participatory Research

Within health care, there is growing interest in understanding how to more effectively work with communities to identify their health priorities and incorporate consumer voice into program d... more

October 17, 2019
Engaging Consumers and Communities to Meaningfully Transform Care

Nothing about us, without us. Human-centered design tells us that in order to develop effective patient care models, patients must be at the “drawing board.” Yet, while many health care ... more

September 12, 2019
Beyond Health Care: An Analysis of Cross-Sector Utilization and Costs among Hennepin County Medicaid Expansion Enrollees

Within publicly financed health care, there is a growing consensus that cross-sector collaboration is a necessary ingredient for improving beneficiary outcomes and reducing costs. This is dr... more

October 30, 2017
Evaluating Complex Care Programs: Is It a Zero-Sum Game?

Complex populations in health care are often defined as groups of individuals with co-occurring medical and behavioral health diagnoses as well as significant social challenges. Large sums o... more

May 17, 2017