One of the greatest challenges for those in leadership roles is learning how to influence without formal authority. In this episode of Quick-Takes for Medicaid Leaders Amid COVID-19Ed O’Neil, PhD, MPA, a leadership development expert speaks with Hilary Kennedy, program director for Medicaid leadership at the National Association of Medicaid Directors, about how state leaders can leverage the skills associated with being emotionally intelligent to influence change on a personal and organizational level.

View accompanying tip sheet and video.

Quick-Takes for Medicaid Leaders Amid COVID-19, part of the Medicaid Leadership Exchange podcast, is a miniseries providing guidance to help Medicaid leaders during the COVID-19 crisis.

Support for this podcast was provided by the Robert Wood Johnson Foundation. The views expressed here do not necessarily reflect the views of the Foundation.